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Terms and Conditions

Welcome to SpinFred. These Terms and Conditions govern the use of the services provided on the SpinFred official website. By creating an account and participating in the games, all players agree to be bound by these rules, our privacy policy, and any other regulations mentioned. It is important to read and understand this agreement fully before playing. If any clarification is needed, please do not hesitate to reach out to our team through the SpinFred contact us page.

General Terms and Conditions

These terms constitute a legally binding agreement between the player (‘you’) and SpinFred. The services are available only to individuals who are at least 18 years of age and of legal age for gambling in their jurisdiction. The platform operates under its stated licensing, and players agree to abide by its regulations. SpinFred reserves the right to amend these terms at any time, and it is the player’s responsibility to stay updated with any changes.

Account Registration and Management

To access real money play, a registered account is required. The following rules govern account creation and maintenance:

  • Eligibility: All players must be at least 18 years old. Accounts are not available to residents of restricted jurisdictions, including but not limited to the United States, United Kingdom, France, and the Netherlands.
  • Single Account Policy: A strict limit of one account per person, household, IP address, and device is enforced. Creating multiple accounts is considered a serious breach and may result in the suspension of all related accounts and the forfeiture of any funds.
  • Verification (KYC): SpinFred is required to verify the identity of its players. This process, known as Know Your Customer (KYC), must be completed before a withdrawal can be processed. Required documents typically include a valid photo ID like a passport or driver’s licence, proof of address such as a recent utility bill, and proof of ownership for the payment method used.
  • Account Security: Players are solely responsible for maintaining the confidentiality of their login credentials. Any activity conducted through an account will be considered valid.

Financial Terms and Payments

All transactions at SpinFred are processed in Australian Dollars (AU$). The platform offers a variety of payment methods tailored for Australian players.

Deposits

A minimum deposit of AU$10 is required to fund an account. Payment options include PayID, Visa, Mastercard, POLi, BPAY, Skrill, Neteller, and various cryptocurrencies such as Bitcoin, Ethereum, and USDT. All deposited funds are subject to a minimum one-time (1x) wagering requirement before they can be withdrawn.

Withdrawals

The minimum withdrawal amount is AU$30, not including any bonus funds. To ensure security, the name on the registered casino account must exactly match the name on the bank account or payment method used for the withdrawal. Processing times vary; crypto and e-wallet withdrawals are typically completed within 24 hours of approval, while bank transfers and card payments may take 1-7 business days.

Bonuses and Promotions

SpinFred provides a range of bonuses and promotional offers. The following general rules apply unless specified otherwise in the terms of a particular promotion.

  • One Bonus at a Time: Only one bonus, rebate, or promotional offer can be active on an account at any given time.
  • Eligible Games: Most bonuses, including the welcome package, are designed for use on slot games only. Live Casino, Sport, and Fish games are typically excluded from bonus play.
  • Wagering Requirements: All bonuses come with specific wagering requirements (turnover and rollover) that must be met before any winnings can be withdrawn. For instance, the Welcome Bonus deposits have a 5x turnover and 3x rollover requirement.
  • Prohibited Play: The use of ‘Buy Free Games’ or ‘Feature Win’ functions is strictly prohibited while playing with an active bonus. Engaging in such activities may lead to the voiding of the bonus and any associated winnings.
  • Maximum Cashout: Many promotions have a maximum withdrawal limit. For example, the New Member Bonus of AU$28 allows for a maximum withdrawal of AU$28, while daily rebate bonuses have a cap of AU$888.

Prohibited Activities

To maintain a fair and secure gaming environment for all, certain activities are strictly forbidden. Any player found engaging in prohibited conduct will face immediate account suspension and potential forfeiture of all balances. This includes fraudulent activity, exploiting software bugs, using automated bots, or colluding with other players.

Responsible Gambling

SpinFred is committed to promoting responsible gaming as a policy of customer care and social responsibility. We encourage players to view gambling as a form of entertainment and to play within their means. Tools are available to help manage gaming activity, including options for setting deposit limits, session time limits, and self-exclusion periods. Players can access these tools through their account settings or by contacting customer support for assistance.

Dispute Resolution

Should a player have any concerns or disputes, the first step is to contact our 24/7 customer support team via Live Chat. Our team is trained to handle all queries efficiently and fairly. We aim to resolve all issues amicably. In cases where an agreement cannot be reached, the decision of SpinFred management will be considered final and binding.